Legal
Privacy Policy
Last updated: May 2026
SHAMIH LTD is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.
Who we are
SHAMIH LTD ("we", "us", "our") is the data controller for personal data collected through this website.
What data we collect
- Contact details (name, email, phone, address) when you place an order or sign up.
- Order and payment information (processed securely by Shopify Payments / Stripe).
- Communications you send us via email or contact forms.
- Technical data (IP address, browser type, cookies) for site analytics and security.
How we use your data
- To process and deliver your orders.
- To respond to enquiries and provide customer support.
- To send marketing emails (only if you've opted in — unsubscribe anytime).
- To improve our website and prevent fraud.
Lawful basis
We process your data based on contract (to fulfil your order), legitimate interest (to run and improve our business), legal obligation (tax records), and consent (for marketing).
Sharing your data
We share data only with trusted providers needed to run the store: Shopify (hosting/checkout), payment processors, and shipping carriers. We never sell your data.
Your rights
Under UK GDPR you have the right to access, correct, delete, restrict, or port your data, and to object to processing. Email shahara@shamihpetlifestyle.store to exercise any right.
Cookies
We use essential cookies for the cart and checkout, and optional analytics cookies. You can manage cookies in your browser settings.
Data retention
We keep order records for 7 years for tax compliance, and marketing data until you unsubscribe.
Complaints
If you're unhappy with how we handle your data you can complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.